Pricing
Clear pricing, the way accountants prefer it
Most IT companies hide their prices. We don't. Here's honestly how our pricing works, so you can budget with confidence.
Managed IT Support
from £XX/user/month
One predictable price covering the day-to-day support, security and maintenance your practice relies on.
Get a tailored quoteStarts with a free Health Check
What's included
- Unlimited friendly helpdesk support
- Proactive monitoring and maintenance
- Security: antivirus, patching and multi-factor authentication
- Microsoft 365 management and support
- New starter and leaver setup
- Liaison with your practice software vendors (IRIS, CCH, Sage, TaxCalc and more)
- Regular reviews so your IT keeps pace with the practice
Quoted separately (always up front)
- One-off projects like cloud migrations or office moves
- New hardware (laptops, servers, networking), at fair, transparent cost
- Third-party software licences (e.g. Microsoft 365, your practice software)
- Cyber Essentials certification fees (we'll prepare you and explain the cost)
No hidden fees, no jargon
We'll always tell you what something costs before we do it. If a recommendation won't earn its keep for your practice, we'll say so. That straight talk is the whole point of working with a specialist, and it's why a free Practice IT Health Check is the best place to start.
Pricing questions
Why per user, per month?
It's the fairest and most predictable model for a practice. You pay for the people who actually use IT, your cost scales cleanly as you grow, and there are no surprise bills. Accountants tend to appreciate a number they can budget around.
What counts as a 'user'?
Generally anyone who uses a computer or email as part of their work, partners, fee-earners and admin staff. We'll confirm the exact count with you so it's transparent, and adjust it as people join or leave.
Is there a long contract?
We keep terms straightforward and explain them plainly before you commit. We'd rather keep your business by doing good work than by locking you into something you don't understand. TODO: owner to confirm minimum term and notice period.
What about one-off projects?
Anything outside day-to-day support, a cloud migration, a new server, an office move, is quoted clearly in advance, so you always know the cost before we start. No open-ended 'we'll have a look and let you know' invoices.
Can you match what we pay now?
Start with a free Practice IT Health Check. Once we understand your setup we can give you honest pricing and show you where you might already be over- or under-spending.
Want a price for your practice?
Book a free, no-obligation Practice IT Health Check, a plain-English, 15 to 20 minute review of your backups, security, compliance gaps and cloud-readiness. No jargon, no hard sell.